Court Operations Associate, 10th District Administration, Central Support Unit

About the company

Minnesota Judicial Branch

Judiciary · 1,001 to 5,000 employees

What you'll do

• Facilitate Zoom court sessions to support high volume court sessions, provide support to members of the public attending hearings (i.e., admitting and renaming attendees, set up and manage multiple break out rooms, assisting parties with technical issues while on Zoom.
• Perform in-court updating including calling cases, taking minutes, supporting Referees in the courtroom, processing documents filed and distributed in the courtroom, and recording required data regarding parties, documents, flags, comments, and events in electronic case management and other relevant systems in the courtroom.
• Complete the Electronic Recording Equipment Operator (EREO) Certification Program to become certified to record court proceedings.
• Perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment, recording and monitoring court proceedings, creating courtroom log as necessary, backing up and uploading recordings in compliance with applicable policies and procedures, and shutting down recording equipment once recording has been completed.
• Preparing proposed conciliation orders and processing court orders as deemed necessary.
• Generate and distribute future hearing notices while completing varied clerical court work relating to civil, family, criminal and probate case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.
• Receive and upload exhibits into MNDES and facilitate sharing of exhibits in the courtroom.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments.
• Work will be computer based and requires candidates to have reliable internet connection when working remotely.
• Responsible for printing, mailing and/or electronically serving court orders and other court documents from a shared folder.
• Data entry, including basic case processing duties.
• Collaborate across county lines to ensure timely entry of returned mail.
• Receives court papers or documents through the mail or electronically; date stamps and processes
• May answer incoming phone calls, take messages, and respond to routine information requests.
• Administrative or other duties as assigned.
• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
• Experience in paperless work environments, requiring strong computer multitasking skills.
• Knowledge of court procedures and policies, laws, legal terminology and legal factors pertaining to the court.
• Ability to learn electronic applications, such as Microsoft Office Suite, Adobe Acrobat, Zoom and other job-related software.
• Knowledge of modern court practices and procedures.
• Knowledge of customer service practices.
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to prioritize work in a fast-paced environment.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
• Ability to maintain an accurate record filing system.
• Ability to understand and follow oral and written instructions.
• This AFSCME-represented position is posted for bidding, internal, and external application simultaneously.
• Initial salary may be offered up to the mid-point of the pay range, based on qualifications.
• All employment offers may be rescinded if the required criminal background check identifies job related convictions.
• This position will be located at the District Administration Office located at 7533 Sunwood Dr. NW #306 Ramsey, MN 55303
• Normal hours of work are Monday-Friday, 8:00am-4:30pm, however, work hours may vary depending on business needs. Initial days off: Saturday, Sunday and Court Designated Holidays.

What you need

• Strong attention to detail
• Organization and sound judgment
• Ability to apply court rules, policies, and procedures
• Ability to provide excellent customer service
• Reliable internet access

Key skills

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