Court Operations Associate, Hennepin County, Conciliation Court

About the company

Minnesota Judicial Branch

Judiciary · 1,001 to 5,000 employees

What you'll do

• Complete administrative work in an office and courtroom environment by performing high-level clerical case processing, data entry, and financial transaction entry utilizing court technology systems.
• Provide basic customer assistance for other civil departments as needed to ensure adequate office coverage and team goals are achieved.
• Provides assistance to attorneys, parties, self-represented litigants, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically; provides forms, documents, and court procedure information; assists public in filling out various applications and forms; checks people in for court; refers new or complex questions to higher level staff.
• Review legal documents submitted for timeliness, completeness, accuracy, and statutory compliance. Determine processing required and takes necessary action in accordance with court rules and procedures.
• Review documents for appropriate security classification. Maintain court record confidentiality in compliance with statutes and court rules.
• Provide courtroom support by working and corresponding with judicial officers, court reporters, justice partners, and court customers to effectively manage court calendars and meet the business needs of the court.
• Coordinate, communicate, and collaborate with team members to ensure daily work assignments and case processing are completed efficiently and accurately.
• Review and process all filings for timeliness, statutory compliance, and proper document security as required by local and courtwide policies and procedures.
• High school diploma or equivalent, and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year.Examples of relevant job experience: customer service, administrative work, office, and clerical work.
• Reliable, with the ability to meet commitments, organize work and keep projects on task.
• Demonstrated ability to be flexible and adaptable to change, with the ability to learn and apply new material and concepts.
• Experience using Microsoft Office, Adobe Acrobat, or other electronic document applications, with the ability to learn other job-related software.
• Knowledge and working experience with Minnesota case management system (MNCIS), eFile and Serve (eFS) and SharePoint.
• Courtroom experience.
• Proficient in Microsoft Office Suite, with the ability to learn other job-related software.
• Experience with electronic document applications, workflow queues and web-based video and audio platforms.
• Experience exercising independent judgment to perform a variety of tasks in a professional manner.
• Experience working independently and as part of a team to achieve desired results.
• This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
• Complete and submit your online application with resume and cover letter attached by November 12, 2026, at 11:59pm.
• Please contact our recruitment team with questions regarding this posting via email: 4th.human.resources@courts.state.mn.us; or phone: 612-540-6488.
• All employment offers are contingent upon satisfactory results of a criminal background check. An employment offer may be rescinded if the background check identifies job related convictions.

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