Customer Service Specialist
Integrated Dermatology
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- Location
- Boca Raton, FL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Integrated Dermatology
Medical practice · 501 to 1,000 employees
What you'll do
- Answer 40-50 inbound calls per day
- Take payments
- Update demographics
- Provide claim status
- Explain copays/deductibles
- Meet productivity & KPI metrics
What you need
- Excellent written communication
- Phone etiquette
- Problem solving
- Proficient in Microsoft Excel
- Self-Managed
- Keen attention to detail
- Healthcare experience
- Ability to simultaneously use multiple programs.
- Education: a high school diploma
Key skills
Customer Service experienceHealthcare experienceProficient in Microsoft ExcelExcellent written communicationPhone etiquetteProblem solvingKeen attention to detailsimultaneously use multiple programsSelf-Managed
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Read the full posting here
Answer 40-50 inbound calls per day
Take payments
Update demographics
Provide claim status
Explain copays/deductibles
Meet productivity & KPI metrics
Excellent written communication
Phone etiquette
Problem solving
Proficient in Microsoft Excel
Self-Managed
Keen attention to detail
Healthcare experience
Ability to simultaneously use multiple programs.
Job Type:
Full-time – Monday through Friday, 9am – 5:30pm
#LI- Remote
Experience:
Customer Service experience within the healthcare industry (Required)
Ability to interpret/explain an EOB
Education:
High school diploma or equivalent is required.
Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.