Marketing and Occupancy Specialist

Apply Description People's Self-Help Housing (PSHH) is seeking an eager Leasing and Occupancy Specialist who will play a vital role in supporting affordable housing communities by ensuring units are leased and occupied in full compliance with program and regulatory requirements, including the Low-Income Housing Tax Credit (LIHTC) program. This position manages the full leasing lifecycle, from marketing vacancies and screening applicants to processing move-ins, maintaining waitlists, and ensuring accurate and timely occupancy documentation. Through strong attention to detail, organization, and customer service, this role helps maintain compliance, maximize occupancy, and support housing stability for low-income households. With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources. This is a full-time position (40 hours per week, 5 days per week). Quarterly Bonus Potential: Eligible employees may earn a quarterly bonus of up to $1,500 per month, based on the number of units leased within 30 days during the quarter. Salary DOE, with a very competitive benefit package including: Employer-paid Medical/Dental/Vision, LTD/STD 401(k) Retirement Plan Paid Vacation, Holidays, and Sick Time Employer investment in professional education and employee wellness excellent, supportive staff and work environment. Responsibilities Responsible for the marketing of all new construction lease-up projects in accordance with the AFHMP. Coordinate press releases and other community outreach efforts with other departments. Organize and/or create all marketing and leasing materials. Responsible for ensuring full occupancy of all new construction projects by the initial lease-up deadline with support from property managers and portfolio managers. Serves as primary contact and resource for lease-up projects. Closely monitor and report on project status. Interview applicants and collect essential documents to verify program eligibility and sustainability. Collect security deposits and rent for move-in. Inspect units and complete inspection reports for move-in. Work respectfully and courteously with other employees, residents, and the general public. Follow directions and work well under pressure. Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the department and agency initiatives, goals, and mission through a spirit of service, teamwork, and respect Requirements Skill & Knowledge Requirements Knowledge of affordable housing programs and compliance requirements. Ability to foster strong teamwork and a cooperative environment. Strong leadership ability Strong attention to detail Excellent written and oral communication skills. Prepare letters, memos, and reports. Ability to develop, plan, and implement short- and long-term goals. Plan and organize work to meet schedules and timelines. Excellent time management skills and ability to effectively prioritize. Flexible, pragmatic, and a problem solver with the ability to make sound decisions. Understands customer service principles and practices. Knowledge of interpersonal skills using tact, diplomacy, patience, and courtesy. Work with diverse populations. Perform mathematical calculations. Read, interpret, apply, and explain rules, regulations, policies, and procedures. Experience Requirements At least two years’ work experience in a non-profit or public housing program or related field Leasing and marketing experience preferred. Bilingual in English and Spanish is required. Education Requirements High School diploma or equivalent. License/Certification Requirements Must possess a valid California driver's license and automobile liability insurance and have access to a reliable vehicle. Physical Requirements May have to sit, stand, and/or walk for long periods of time. May have to reach, squat, bend, and/or lift office-related objects. Ability to travel to any site between Ventura County and North San Luis Obispo County. Salary Description $73,000 - $75,000 annually (DOE)