Office Technician - Medicaid and Long Term Care - Lincoln

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $15.338 Job Posting: JR2026-00029922 Office Technician - Medicaid and Long Term Care - Lincoln (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 10-24-2026 Job Description: Are you ready to launch your career with a meaningful job that offers real growth opportunities? At DHHS, we’re not just offering a job — we’re investing in your future. Join our team as an Office Technician and take the first step toward a rewarding career in public service. What We Offer: • 156% state-matched retirement contribution • 13 paid holidays • Generous vacation and sick leave • Tuition reimbursement • Public Service Loan Forgiveness (PSLF) eligibility • 79% employer-paid health insurance • Dental and vision coverage • Employer-paid $20,000 life insurance • Career growth and development opportunities Schedule: Monday - Friday 8:00am - 5:00pm As an Office Technician in our Medicaid and Long-Term Care division, you'll provide key administrative support that helps Nebraskans receive critical services. Responsibilities include: Enter billing data into systems and verify paper claims for accuracy Review and audit Medicaid provider claims for compliance Identify and correct billing errors; send notices for overpayments Help providers submit claims and troubleshoot issues with EVV Stay updated on Medicaid billing rules and system changes Work with team members to meet deadlines and goals Handle mail, file documents, and manage claim paperwork Review claims for missing or incomplete information Answer calls about claims, payments, and eligibility Use various computer systems and maintain accurate records Protect sensitive information and ensure data accuracy Pay close attention to detail and maintain reliable attendance Requirements/Qualifications Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment. Preferred Qualifications: 1+ year of customer service experience and/or office/administrative experience Familiarity with: Enterprise One, NFOCUS, MMIS, OnBase, Microsoft Excel, and Electronic Visit Verification Billing and data entry experience a plus Key Skills & Abilities: Accurate data entry and proofreading Strong organizational and communication skills Ability to thrive in a fast-paced, detail-oriented environment Reliable attendance and a commitment to service Ready to start building your future? Apply today and make a difference in your community while growing your career. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.