Part-Time Client Service Representative (CSR)

Part-Time Client Service Representative (CSR)Chisholm Trail Veterinary Clinic | Lockhart, TXAre you passionate about people, pets, and providing an exceptional client experience? Chisholm Trail Veterinary Clinic in Lockhart, Texas is looking for a friendly, dependable, and compassionate Part-Time Client Service Representative (CSR) to join our veterinary team!This is a great opportunity for someone who enjoys working in a fast-paced veterinary environment, connecting with pet owners, and helping create a positive experience for every client and patient who walks through our doors.We are looking for someone who can help throughout the week and work two Saturdays per month. If you are dependable, organized, customer-service oriented, and love animals, we would love to meet you!What You'll DoAs a Client Service Representative, you will be an important part of our veterinary hospital team and often the first and last person our clients interact with.Your responsibilities will include:Welcoming clients and their pets with a warm, friendly, and professional approachProviding outstanding customer service throughout each client's visitAnswering phones, responding to client questions, and directing calls appropriatelyScheduling appointments and managing the flow of client visitsChecking clients and patients in and out of the hospitalMaintaining accurate client and patient informationProcessing payments and assisting with financial transactionsCommunicating appointment information, treatment recommendations, and follow-up instructionsAssisting veterinary team members with client communication and coordination of patient careHelping maintain a clean, organized, and welcoming reception areaProviding compassionate support to clients during routine visits as well as more emotional or stressful situationsWorking collaboratively with veterinarians, veterinary technicians, assistants, and other hospital team membersWhat We're Looking ForThe ideal Veterinary Client Service Representative is someone who is friendly, reliable, organized, and comfortable working with both people and pets.We are looking for someone who:Has previous customer service, receptionist, veterinary, medical, or animal care experience preferredIs comfortable working in a busy veterinary hospital environmentHas excellent verbal and written communication skillsProvides exceptional customer service and treats every client with compassion and respectIs dependable and able to work a flexible part-time scheduleIs comfortable working two Saturdays per monthCan multitask while maintaining attention to detailWorks well as part of a collaborative teamIs comfortable learning veterinary terminology and hospital processesHas basic computer skills and the ability to learn veterinary practice management softwareHas a genuine love for animals and a desire to help pets and their familiesWhy Join Chisholm Trail Veterinary Clinic?At Chisholm Trail Veterinary Clinic, our team understands that exceptional veterinary care is about more than treating patients—it is also about supporting the people who love them.As a Part-Time Client Service Representative in Lockhart, TX, you'll have the opportunity to make a meaningful impact every day by helping clients feel welcomed, informed, and cared for.This role is ideal for someone looking for a part-time veterinary receptionist or veterinary customer service position with a supportive team and a schedule that includes weekday hours plus two Saturdays each month.ScheduleThis is a part-time position with availability needed throughout the week, including:Weekday shifts based on hospital needsTwo Saturdays per monthSchedule flexibility preferredIf you're looking for a part-time opportunity where you can combine your passion for customer service with your love of animals, apply today to join Chisholm Trail Veterinary Clinic in Lockhart, Texas!We can't wait to meet you!