The Patient Care Assistant provides direct and indirect age-specific patient care under the supervision of a Registered Nurse. They are responsible for maintaining a high-performance team environment and ensuring excellent customer service for patients and families.
Requirements overview
Candidates must have successfully completed a Certified Nursing Assistant program, Medical Assisting program, or nursing school fundamentals. A Basic Life Support certification issued by the American Heart Association is required.
Key skills
Patient careCustomer serviceCommunicationCritical thinkingInterpersonal skillsElectronic medical recordBasic mathProblem solvingTime managementAttention to detailTeamworkFlexibilityProfessionalismBasic life support
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About Loma Linda University Medical Center
An outgrowth of the original Sanitarium on the hill in 1905, the present 11-story Loma Linda University Medical Center (LLUMC) opened on July 9, 1967. With the completion of the Loma Linda University Children's Hospital (LLUCH) in late 1993, nearly 900 beds are available for patient care, including at Loma Linda University Medical Center East Campus and Loma Linda University Behavioral Medicine Center (LLUBMC). Loma Linda University Health Care (LLUHC), a management service organization, supports the many programs and services provided by our 400+ faculty physicians. LLUMC operates some of the largest clinical programs in the United States in areas such as neonatal care and outpatient surgery and is recognized as the international leader in infant heart transplantation and proton treatments for cancer. Each year, the institution admits more than 33,000 inpatients and serves roughly half a million outpatients. LLUMC is the only level one regional trauma center for Inyo, Mono, Riverside, and San Bernardino counties.
Our Mission
The mission of Loma Linda University Medical Center is to continue the healing ministry of Jesus Christ, to make man whole, in a setting of advancing medical science and to provide a stimulating clinical and research environment for the education of physicians, nurses and other health professionals.
Our Vision
Innovating excellence in Christ-centered health care.
Med Tele/Onc Unit (Full-time, Night Shift)
Job Summary: The Patient Care Assistant (PCA), works under the direct
supervision of the Registered Nurse (RN) in a fast-paced inpatient department
licensed under Loma Linda University Medical Center - Murrieta (LLUMC -
Murrieta). Provides direct and indirect age-specific and developmentally
appropriate patient care, seeks information and clarification of duties as
needed. Functions within the scope of practice for unlicensed assistive
personnel and in accordance with policies, procedures, techniques and guidelines
in all aspects of job duties. Meets qualifications and competencies as
identified in the department-specific Plan for Providing Care. Exhibits
behaviors that contribute to a highly motivated and high-performance team and
displays professionalism in behavior, dress and conversation. Demonstrates
flexibility and accepts changing assignments and job duties throughout the shift
as requested. Utilizes effective interpersonal skills to maximize excellence in
customer service and follows service excellence best practices to improve and
maintain high patient, family satisfaction scores. Contributes to a work
environment of caring and cooperation among a culturally diverse workforce and
patient population. Performs other duties as needed.
Education and Experience: Successful completion of an approved Certified Nursing
Assistant (CNA) program or successful completion of a Medical Assisting (MA)
program, or completion of School of Nursing Fundamentals required. Minimum six
months nursing assistant or MA experience preferred.
Knowledge and Skills: Demonstrates competencies in fundamentals of patient care
and knowledge of scope of practice for unlicensed healthcare team members.
Exhibits strong customer service skills. Able to read, write legibly and speak
in English (and Spanish preferred) with professional quality; use computer,
printer and software programs necessary to the position, e.g., Word, Outlook,
organization electronic medical record; perform basic non-licensed patient care
activities; comprehend and follow-through with instructions; relate and
communicate positively, effectively and professionally with others; be assertive
and consistent in following and enforcing policies; work calmly and respond
courteously when under pressure; collaborate; accept direction; think critically
and use good judgment; work independently with minimal supervision; perform
basic math functions; compose written material; manage multiple assignments
effectively; organize and prioritize workload; problem solve; recall information
with accuracy; pay close attention to detail; distinguish colors and smells as
necessary for patient care; hear sufficiently for general conversation in person
and on the telephone; identify and distinguish various sounds associated with
the work place and patient care; see adequately to read computer screens,
medical records and written documents necessary to position; discern temperature
variances through touch.
Licensures and Certifications: Basic Life Support (BLS) certification issued by
the American Heart Association required.
Our mission is to continue the teaching and healing ministry of Jesus Christ.
Our core values are compassion, excellence, humility, integrity, justice,
teamwork and wholeness.
Loma Linda University Health is a Seventh-day Adventist, faith and values based
Christian institution. Candidates must understand and embrace the mission,
purpose, and identity of Loma Linda and its affiliated entities.
We are an equal opportunity employer committed to the principles of diversity.
We provide equal opportunities in all aspects of the employment process to every
individual, regardless of gender, race, color, age, national origin, ancestry,
physical or mental disability, marital or veteran status, genetic information or
any other characteristic protected by law. In addition, we will provide
reasonable accommodations for otherwise qualified individuals requesting an
accommodation due to a disability. If you need accommodation assistance with
accessing our job listings or completing an application, or during any other
phase of employment with us, please contact Human Resources Management at (909)
651-4001.
Loma Linda University Medical Center Murrieta is a religiously-qualified Equal
Opportunity Employer under Title VII of Civil Rights Act of 1964. No question on
this application is asked for the purpose of unlawfully limiting or excluding
any applicant’s consideration for employment because of race, color, religion,
gender, age, national origin, disability, genetic information, or any other
status protected by applicable law. If you need a reasonable accommodation in
the hiring process, please notify Human Resource Management.
We appreciate your interest in Loma Linda and wish you success in your job
search!