Pool & Spa Service Technician - Knoxville, TN

Join our dynamic team at Pool & Spa Depot as a Pool & Spa Service Technician ! This is a hands-on, customer-facing role where you'll ensure pools and spas are operating safely and efficiently while delivering an excellent customer experience. This is a great opportunity for candidates with mechanical, maintenance, or installation backgrounds (HVAC, plumbing, electrical, general construction, appliance repair, etc.) looking to grow in a specialized field. What We Offer: Competitive pay: $16-$20/hour, based on experience and skills Benefits: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Employee Discounts Opportunities for growth in a hands-on, customer-focused environment Key Responsibilities: Deliver exceptional customer service while performing pool and spa maintenance and repair Conduct on-site inspections, assess water quality, and perform necessary maintenance tasks such as cleaning filters, balancing chemicals, and troubleshooting equipment issues Test installed equipment to ensure everything is in proper working order Install new pool equipment and assist with pool openings and closings Provide clear, friendly, and professional guidance to customers on equipment use and pool care Maintain a clean, organized service vehicle and manage inventory efficiently Work safely while lifting and handling equipment, following proper safety protocols Arrive at customer homes with a professional appearance and respectful demeanor, representing the company positively Qualifications 1–3 years of hands-on experience in a related field such as: HVAC Plumbing Electrical work Equipment installation/repair General maintenance or construction OR willingness to learn with strong mechanical aptitude Strong troubleshooting and problem-solving skills Customer service mindset with clear communication skills Professional appearance and ability to work in customer-facing environments Valid driver's license with a clean driving record Ability to lift and handle equipment safely and work outdoors Preferred Pool & Spa industry experience CPO Certification Experience working with pumps, filtration systems, or water systems Why Join Us This is more than a job-it's an opportunity to build a skilled trade career while working independently, solving real-world problems, and making a visible impact for customers every day. If you enjoy hands-on work, interacting with people, and learning new technical skills, this role is for you. Pool and Spa Depot is a Drug-Free Workplace.