Administrative Assistant

Administrative Assistant Location US-TN-Knoxville ID 2026-7444 Category Administrative Support/Office Management Position Type Full Time Hourly Overview Join Our Impactful Team at Health Connect America! Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver. We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership. When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact. Our Brands Responsibilities If you're someone who believes that great care starts with strong support behind the scenes, this role was built for you. As an Administrative Assistant at Health Connect America, you'll play a vital role in keeping our offices running smoothly while supporting the teams who make a difference in the lives of children, families, and communities every day. Your organization, attention to detail, and commitment to service will help ensure our programs operate efficiently and effectively. What You'll Do As an Administrative Assistant, you'll provide essential administrative and operational support to regional leadership, direct service providers, and office staff. Day to day, you can expect to: Serve as the first point of contact for visitors, clients, staff, and community partners by answering phones, responding to inquiries, and providing exceptional customer service Manage incoming correspondence, maintain filing systems, process documentation, and support records management to ensure accurate and organized office operations Perform a variety of administrative functions including data entry, report preparation, office supply management, and basic bookkeeping support Support program leadership with meeting coordination, staff onboarding activities, training logistics, and other administrative projects Assist with electronic health record and information management systems, including entering data, generating reports, and supporting documentation processes Contribute to quality assurance initiatives by assisting with chart audits, surveys, compliance-related tasks, and other operational support activities What to Expect This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in helping others succeed. You'll work closely with leadership, clinicians, and support staff to ensure day-to-day operations run efficiently while maintaining a professional, welcoming environment for clients and visitors. Whether supporting a regional office or a corporate department, you'll have opportunities to contribute to meaningful work that directly impacts the quality of services provided throughout our organization. Qualifications We welcome candidates who bring strong organizational skills and meet the following qualifications: High school diploma or equivalent required Associate degree in Business, Administrative Support, or a related field preferred Minimum of one year of work, internship, or volunteer experience in an administrative, clerical, or office support role preferred Strong organizational, time management, and customer service skills with excellent attention to detail Proficiency with Microsoft Office applications and the ability to learn electronic records and database systems Valid driver's license, reliable transportation, and the ability to travel locally when required for business needs Be Well with Us We know that people who support others need support, too. That's why Health Connect America offers a comprehensive benefits package designed to help you thrive both professionally and personally: Flexible scheduling and a culture that recognizes the importance of work/life balance Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters Paid time off and paid holidays Medical, dental, vision, and voluntary insurance options Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Access to a Health Navigator 401(k) Retirement Plan Benefits Hub and Tickets at Work offering exclusive savings and everyday perks Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters Options Apply Apply Submit a Referral Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. By submitting this application, you agree that Health Connect America and its companies may use your phone number to contact you regarding your application. Application FAQs Software Powered by ICIMS www.icims.com