Sales Coordinator / Move-In Coordinator

Sales Coordinator / Move In Coordinator Are you someone who takes pride in owning the details, guiding people through important life moments, and turning complexity into calm? The Ridge Foothill is looking for a Move-In Coordinator / Sales Coordinator who will take full ownership of the move-in journey, creating a seamless, thoughtful, and truly welcoming experience for every new resident and their family. This is more than coordination; it’s about delivering peace of mind. From the first “yes” to move-in day, you’ll be the trusted guide ensuring every step feels organized, communicated, and stress-free. You’ll also serve as the central point of communication for the The Ridge at Foothill Leadership team, partnering closely with sales, resident care, dining, maintenance, and community life enrichment to ensure everyone is aligned, informed, and ready to deliver an exceptional move-in experience. Your ability to connect the dots across departments will be key to making each move-in feel effortless and well-orchestrated. We’re looking for someone who is not only highly organized and proactive, but also confident using technology to elevate the experience, whether that’s streamlining communication, keeping families informed, or helping residents feel comfortable and supported every step of the way. What You’ll Do As our Move-In Coordinator, you’ll be the driving force behind a smooth and successful move-in experience at our community. You will: Serve as the primary point of contact for new residents and their families throughout the move-in process Coordinate and manage every step of the move-in journey, ensuring nothing is missed Collect, review, and accurately enter all required documentation into multiple systems Partner with internal teams to ensure each resident’s transition is organized, efficient, and welcoming Maintain a deep understanding of our communities, services, and offerings to confidently represent them to prospects and referral sources Anticipate needs, solve problems quickly, and create a positive first impression that sets the tone for the resident experience What We’re Looking For Highly organized with exceptional attention to detail Naturally personable and warm, with strong communication skills Able to manage multiple priorities without losing accuracy or composure Comfortable working with systems, paperwork, and timelines Passion for creating a smooth, stress-free experience for seniors and their families The pay range is $22 - $25 per hour, depending upon experience, plus participation in a generous per-move-in bonus plan. Benefits The Ridge Senior Living offers a great benefits package for qualifying full-time team members. The variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, work/life balance benefits like picking your own holidays and paid time off. Qualifications Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion. Strong time management skills and customer service skills Demonstrate good judgment, problem solving and decision-making skills. Creative mindset to Demonstrate exceptional communication skills, both verbally and written in dealing with team members, residents, family members, co-workers and vendors. Good listening and skills. Education: High school diploma. Prefer College degree. Be proficient in use of a computer. To reduce risk to our residents and team members, we require all employees to receive the COVID-19 vaccine and any required boosters. About The Ridge Senior Living The Ridge Senior Living is a boutique family of luxury senior living communities in Salt Lake City, Utah and Lakewood, Colorado. The Mission of The Ridge Senior Living is to consistently craft a living experience that seniors can’t get anywhere else. This mission is made reality by successful, caring individuals who are actively involved in the daily successes of the communities. There is a warmth here that is fostered by devoted team members who serve from the heart. Team members have the autonomy and expectation to meet residents’ individual needs. If you’re someone who takes pride in getting it right the first time, enjoys meaningful interactions, and can keep everything (and everyone) on track—we’d like to meet you.