Service Advisor
Fay Myers Motorcycle World
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- Pay
- $50K to $100K
- a year
- Location
- Greenwood Village, CO
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 3
- 14 days ago
Career path
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About the company
Fay Myers Motorcycle World
Automotive · 51 to 200 employees
What you'll do
- Greet customers, gather customer and vehicle information, recommend maintenance, prepare estimates, and coordinate service with technicians.
- Monitor vehicle progress, update customers, verify invoices, and explain completed work and charges.
What you need
- Requires a proven record of exceptional customer satisfaction and a minimum of 2 years of technical experience or on-the-job training.
- Customer service classes are also listed.
Key skills
Service AdvisorCustomer Satisfactioncustomer service classestechnical experienceon the job trainingintegrity
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Perks
- Medical
- Dental
- Vision Insurance
- Life Insurance
- 401(k) with company match
- Paid Time off
- Short term and long-term disability
- Accident Insurance
See full description on company page, apply now
Read the full posting here
Job Description:
Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112
Employment Type: Full Time, Tuesday - Saturday Schedule
Position Type: Base pay + Commission
Pay Range: $50,000 - $100,000 Annually
Applications for this posting are accepted on an ongoing basis
Service Advisor responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Communicate with the technicians
Keep an even and organized flow of service to technicians
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Perform other tasks as assigned
Job Requirements
Proven record of achieving exceptional Customer Satisfaction
Experience as a Service Advisor, customer service classes
Minimum 2 years technical experience or on the job training
Above average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Benefits
Medical, Dental and Vision Insurance
Life Insurance
401(k) with company match
Paid Time off
Short term and long-term disability
Accident Insurance
Critical Illness Insurance
Overtime available