Talent Acquisition Onboarding and Operations Specialist

About the company

Dun & Bradstreet

Information services · 5,001 to 10,000 employees

What you'll do

• Coordinate pre-employment and onboarding activities across supported regions, including new-hire communications, required documentation, equipment and access coordination, and start-date readiness.
• Maintain accurate hiring data across applicant tracking and human capital management systems, including candidate, requisition, job posting, and new-hire records. Troubleshoot data, workflow, and integration issues with the appropriate partners.
• Support offer and pre-hire processing, including approvals, background checks, and related operational steps. Escalate exceptions and background-screening adjudication decisions to the appropriate leader or People partner.
• Create, maintain, and deliver new-hire orientation materials and sessions, coordinating backup coverage to ensure continuity.
• Partner with recruiters and regional People teams to coordinate country-specific onboarding requirements, appointment letters, and other hiring documentation.
• Develop and maintain process documentation, trackers, templates, and user guidance that strengthen consistency, support compliance, and help teams work effectively.
• Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.
• Provide operational reporting and responsive support for time-sensitive issues and special projects related to talent acquisition programs, systems, and compliance.
• Collaborate across teams and with external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.

What you need

• Bachelor’s degree or equivalent practical experience.
• 3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.
• Working knowledge of applicant tracking systems, HR systems, onboarding workflows, and background-screening processes.
• Strong Excel and Microsoft 365 skills.
• Strong organizational skills and attention to detail, with the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.
• Strong problem-solving and customer-service skills, including sound judgment about when to resolve routine issues independently and when to escalate higher-risk matters.
• Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.
• Ability to collaborate effectively with recruiters, hiring leaders, People teams, IT, Payroll, Workplace Services, HRIS teams, and external service providers.
• An ownership mindset: curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.
• A commitment to continuous learning through feedback, relationships, and structured development opportunities.
• Fluency in English and languages relevant to the working market, where applicable.
• Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities, and availability for occasional travel of up to 10%.

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