Work Study - Computer Lab Assistant IT/Client Support Svcs

University of Wyoming

Laramie, WYOn-sitePart time
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Location
Laramie, WY
Work style
On-site
Job type
Part time
Posted
Oct 6
14 days ago
Career path

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About the company

University of Wyoming

Higher education · 10,001+ employees

University of Wyoming on LinkedIn

What you'll do

  • Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training. 
  • On-campus job with flexible scheduling around classes (including 1-hour shifts). 
  • Consistent schedule for the semester with easy options to pick up extra shifts. 
  • Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm).
  • Provide friendly, helpful basic computer support and assist users with printing and software problems.
  • Get paid to do your homework and help others in the lab space to be productive as well.
  • Provide basic computer support and assist users with printing and software problems. 
  • Troubleshoot account, quota, and email problems for lab users.  
  • Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.  
  • Can complete exams and optional training to earn raises.  
  • Shifts available days, evenings, weekends, and overnights.  Those with availability between 7am and 1pm M-F or for shifts 5pm-11pm usually given preference. 
  • Education: Enrolled UW College Student
  • Experience: Customer Service
  • Other requirements:  Familiarity with Consumer Technology
  • Excellent customer service skills
  • Working knowledge of Microsoft Windows and Office
  • Basic computing skills  
  • Ability to troubleshoot problems and communicate solutions
  • Work with cash amounts in US dollars up to $100

What you need

  • Requires excellent customer service skills, working knowledge of Microsoft Windows and Office, basic computing skills, and the ability to troubleshoot problems, communicate solutions, and work with cash amounts up to $100.

Key skills

Excellent customer service skillsMicrosoft WindowsOfficeBasic computing skillsTroubleshoot problemsCommunicate solutions

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Perks

  • Additional printing abilities
  • On-campus employment
  • Scheduling around classes
  • 1 hour shifts
  • Same schedule for whole semester
  • Flexible time off

See full description on company page, apply now

Read the full posting here
Excellent customer service skills, working knowledge of Microsoft Windows and Office, basic computing skills. Ability to troubleshoot problems, communicate solutions, and work with cash amounts up to $100. In addition to standard application, applicants must also complete the supplemental form at https://microlab.uwyo.edu/application/laappdefault.asp . Perks include additional printing abilities, ability to do homework while on duty, on-campus employment, scheduling around classes (including 1 hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule. Description for Internal Candidates

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