This role supports clinical and operational departments by managing patient schedules, maintaining therapeutic supply inventories, and ensuring accurate documentation. The coordinator also facilitates communication between treatment teams, patients, and referral sources to ensure efficient service delivery.
Requirements overview
Candidates should have a high school diploma or GED and must obtain CPR and de-escalation certifications within 30 days of hire. The position requires strong organizational skills and the ability to interface effectively with clinical and administrative staff.
Highpoint Health with Ascension Saint Thomas is a system of hospitals located across Middle Tennessee with a vision of transforming healthcare by improving health outcomes, enhancing the patient experience, and improving access and convenience. Visit one of our critical access hospitals in your community offering an extensive range of in-patient, outpatient and emergency services for adults and children.
Highpoint Health – Sumner
555 Hartsville Pike
Gallatin, TN 37066
Highpoint Health – Riverview
158 Hospital Dr.
Carthage, TN 37030
Highpoint Health – Trousdale
500 Church Street
Hartsville, TN 37074
HealthcareAdministrativeCustomer Service & SupportSocial Services
Description
Job Title: Office Coordinator
Job Type: Onsite, Full-time, Monday-Friday at our Westminster location
8AM-4:30PM
Your experience matters Denver Springs
At Denver Springs, we are committed to empowering and supporting a diverse and
determined workforce who can drive quality, scalability, and significant impact
across our hospitals and communities. In your role, you’ll support those that
are in our facilities who are interfacing and providing care to our patients and
community members. We believe that our collective efforts will shape a healthier
future for the communities we serve.
How you’ll contribute
This position is responsible for supporting the needs of the department with a
focus on clinical, operational, and administrative excellence.
Additional duties include:
* Maintains supply of therapeutic tools such as worksheets, videos, and games
for clinician use
* Per the therapist dictation maintains the programming schedule
* Supports with charge reconciliation and entering as required
* Supports team with patient group assignments and coordination efforts
* Provides impeccable customer service to patients, families, referral sources,
and stakeholders
* Supports with vital and UDS capture as needed
* Completes DCAR reporting in a timely and accurate fashion
* Supports in organizing and filing paperwork
* Maintains staff schedules and ensures staffing for the program
* Monitors and records attendance including tardiness and absences
* Communicates with treatment team to ensure chart compliance
* Interfaces with others to ensure completion of physician follow-ups from CPE
* Manages Family Session Schedules as required by program
* Work with the business office and the utilization review department to ensure
payment for services
* Preform pre-certifications and concurrent reviews
* Develop relationships with payer sources
* Interfaces with UR department to ensure service coverage for patients
* Maintain a positive working relationship with referral sources, community
agencies and organizations
* Maintains program and patient information and data to create reports, census,
and assist the Business Office in reporting
* Schedules CPEs, nursing assessments, H&P and psychosocial assessment with
appropriate clinician and per required timeframe
* Schedules or completes UDS collections, including random screenings
* Ensures orders are obtained for patients prior to starting services (as
applicable)
* Actively participate in the therapist’s discharge planning needs
* As directed creates appointments, starts follow up care process and completes
interfacing with organizations
* Cross trains and supports various outpatient functions including PCA,
transportation, and financial counseling
* Conducts appointment reminder calls
* Collects copays and deductibles as applicable
* Manages organizational tools to ensure efficient operations including bed
boards/group room assignments, treatment team schedule, flash reports, etc
* Other responsibilities and duties assigned by leadership
What we offer
We offer an excellent total compensation package, including a competitive salary
and benefits. Some of our benefits include 401k, PTO, medical, dental, vision,
tuition reimbursement, and an Employee Assistance Program.
Qualifications and requirements
* High School Diploma/GED preferred.
* CPR and De-escalation certification is required or obtain within 30 days of
hire.
About Us
Denver Springs hospital located in Englewood, CO, and is part of Lifepoint
Health [https://lifepointhealth.net/locations], a diversified healthcare
delivery network committed to making communities healthier® with acute care,
rehabilitation, and behavioral health facilities from coast to coast. From your
first day to your next career milestone—your experience matters
EEOC Statement
“Denver Springs is an Equal Opportunity Employer. Denver Springs is committed to
Equal Employment Opportunity for all applicants and employees and complies with
all applicable laws prohibiting discrimination and harassment in employment.”
Lifepoint Health is a leader in community-based care and driven by a mission of
Making Communities Healthier. Our diversified healthcare delivery network spans
29 states and includes 63 community hospital campuses, 32 rehabilitation and
behavioral health hospitals, and more than 170 additional sites of care across
the healthcare continuum, such as acute rehabilitation units, outpatient centers
and post-acute care facilities. We believe that success is achieved through
talented people. We want to create places where employees want to work, with
opportunities to pursue meaningful and satisfying careers that truly make a
difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to
promoting healing, providing hope, preserving dignity and producing value with
an inclusive workforce in which diversity is leveraged, respected, and
reflective of the patients, family members, customers and team members we serve.