Office Support Specialist - Department of Speech & Hearing Science

Duties & Responsibilities Student and Faculty Support • Staff support for Director of Undergraduate Studies (DUGS) and Academic Advisor. Assist in scheduling appointments for continuing undergraduate students as requested. • Assist DUGS and Advisor with undergraduate recruiting and retention events. • Liaise with AHS Undergraduate Recruiter in support of DUGS and Advisor. • Assist DUGS in matching undergraduate students to faculty mentors and facilitating relevant communication to students and faculty. • Monitor the SHS Undergraduate email inbox and assist in maintaining the undergraduate CANVAS page. • Support online, revenue-generating courses and certificate programs. • Assist Graduate Secretary with maintaining proper documentation related to the accreditation of the Speech-Language Pathology Graduate Program. Maintain evidence library and CALIPSO documentation as directed by the Education Policy and Program Policy committee chairs. • Coordinates with faculty and adjunct faculty to order course textbooks and collect syllabi submissions each semester. • Fields requests/inquiries into the ASL Program and manage ASL waitlist. • Assist Graduate Secretary with coordination of course schedule. Administrative Office Responsibilities • Receptionist for departmental office, including telephone inquiries and responses, greeting visitors, monitoring emails in the departmental main inbox, and relaying messages to appropriate people. • Review all incoming mail, responding to routine items and distributing remainder to appropriate faculty and staff. • Maintain departmental calendars; oversee parking and room reservation process for department facilities. Manage requests for facility keys. • Assist Administrative Aide (Facilities Manager) with facilities work orders and other facility-related tasks • Coordinate office supply ordering. • Responsible for filing student records and other departmental documents. • Assists Administrative Aide and Graduate Secretary with coordination of departmental events. • Creates, updates, revises, and retrieves files and records with responsibility for maintaining adequate and accurate information, which includes working with confidential materials. Financial • Liaison for travel regulations for SHS faculty, clinical faculty & staff. Check that the process for reimbursements and forms are complete and approved for payment via Emburse. Emburse proxy support for faculty, clinical faculty, staff, & students. Arrange travel for faculty, clinical faculty, students, and guests with t-card and/or iTravel system. • Assist Administrative Aide with departmental and clinic inventory process, in collaboration with AHS Business Office. Other • Perform other duties as assigned and appropriate.