Operations Reconciliation & Control Associate

About the company

DTCC

Financial services · 5,001 to 10,000 employees

What you'll do

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
• Supervises day-to-day activities of a designated team. Ensures strict adherence to procedures and critical timeframes; Ability to manage competing priorities.
• Oversees the execution of cross training efforts and on-the-job training of staff. Engage staff to ensure performance both meet/exceed clients’ expectations and the departmental benchmarks.
• Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
• Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately; resolving issues promptly. Resolves exceptions, assists with complex inquiries.
• Understands and apply principles, procedures, requirements, regulations, and policies related to specialized business functions. Writes, maintains procedures job aids, and identifies procedure gaps, updates procedures to fill gaps as directed.
• Demonstrates effective communication skills, active engagement in meetings, and displays curiosity to learn and grow; accepts feedback given and applies it to role. Presents information clearly while speaking in small to mid-sized groups.
• Assists in benchmark tracking, audit follow-up, compliance, and risk management activities.
• Actively contributes to projects and initiatives by collaborating effectively as a project team member.
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
• Fosters a culture where honesty and transparency are expected.
• Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
• Invests effort to individually coach others.
• Shares learning opportunities within the team when they arise; Identifies skill or experience gaps within the team.
• Collaborates well within and across teams.

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